Overview
What is Kindful, a Bloomerang product?
Kindful aims to help nonprofit organizations across the world fundraise more effectively. Kindful includes fundraising tools, reporting, and analytics all in one CRM.Kindful was acquired by Bloomerang in January, 2021. It is now a Bloomerang product.
Kindful is great for small non-profits!
Kindful is decent for the price
Kindful helps us keep the ball in the fairway with our donors and fundraising campaigns!
Kindful The Perfect Fit
Kindful enabled our new non-profit to thrive
When Kindful is not really kind
Kindful is kind and full of ease
Serving your donors has never been easier with Kindful support!
Kindful: a great CRM
Kindful has been kind to us
Kindful really is kind
Kindful at a glance
Helping Small Non-Profits Grow With Kindful-ness
Be kind to yourself and your team. Become a Kindful organization!
Kindful CRM is the way to go
Awards
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Pricing
Standard
$119
Standard
$239
Standard
$349
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $119 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Kindful, a Bloomerang product?
Kindful was acquired by Bloomerang in January, 2021. It is now a Bloomerang product.
Kindful, a Bloomerang product Features
Additional Features
- Supported: Unlimited Donation Pages
- Supported: Unlimited Peer-to-Peer Fundraising Pages
- Supported: Unlimited Admin Users
- Supported: Automatic Acknowledgements
- Supported: Built-in Mail Merge
- Supported: Donation Tracking
- Supported: Unlimited Groups
- Supported: Unlimited Custom Searches
- Supported: Prebuilt Search Templates
- Supported: Built-in Integrations
- Supported: Realtime Donor Records
- Supported: Task Management
- Supported: Reporting
- Supported: Customizable Reports
- Supported: Custom Fields
- Supported: API for custom integration
- Supported: Mobile access
Kindful, a Bloomerang product Screenshots
Kindful, a Bloomerang product Video
Kindful, a Bloomerang product Integrations
- Mailchimp
- QuickBooks Online
- Stripe Payments
- Eventbrite
- PayPal Payments Pro
- Authorize.net
- Emma by Marigold
- Shopify
- CharityAuctionsToday
- LambShops
Kindful, a Bloomerang product Competitors
Kindful, a Bloomerang product Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(33)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Kindful, a donor database software, has proven to be essential for nonprofit organizations in managing their donor and supporter lists. With integration capabilities with various software tools such as QuickBooks, MailChimp, FundraiseUp, and Zapier, Kindful serves as a central source of truth for all contacts, volunteers, supporters, and board members. Users appreciate how Kindful allows them to track and compare donor activity, offering clear visibility into who donated and how much. The user-friendly interface and online accessibility make it convenient for staff members of all levels to access and utilize the information within the software. Additionally, Kindful's integration with QuickBooks eliminates the need for duplicate data entry and ensures accurate financial reporting. The specialist support provided during the onboarding process has also been highly valuable to users. While some users have experienced discrepancies in financial reports between Kindful and QuickBooks, these issues were resolved through modifications in payment methods and exporting reports. Overall, Kindful has proven helpful in managing donor relations, tracking engagement, generating reports, and acting as a hub for assimilating donors into organizations
Two-Way Integration with MailChimp: Several users have found the two-way integration between Kindful and MailChimp highly beneficial. They appreciate how contacts can sync instantly with minimal setup, streamlining their email marketing efforts and saving them time and effort.
User-Friendly Nature: Many reviewers praise Kindful for its user-friendly nature. They mention that the software is highly intuitive, making it easy to navigate through input screens and reports. This intuitive design allows teams to start using the software with minimal training, increasing their productivity.
Onboarding Process: Users are impressed with the onboarding process provided by Kindful. They specifically mention the personalized assistance they received, which includes help setting up initial integrations, reports, and training. This personalized support makes it easier for them to get started with the software and ensures a smooth transition from their previous systems.
Missing Features for Fundraising Planning: Some users have expressed frustration with the lack of functionality in Kindful for planning next actions in major gifts fundraising. They have resorted to planning outside of Kindful and entering actions as they occur, which can be cumbersome and time-consuming.
Challenges with Household Management: Several users find managing households in Kindful to be challenging, especially when it comes to soft-credits. This can lead to errors in reporting and cause confusion when trying to track relationships between contacts.
Complicated Filters and Information Retrieval: Many users have mentioned that the filters in Kindful are complicated and would prefer a clearer system for obtaining specific information or location-based filtering. They find it difficult to navigate through the system and sometimes struggle to find the desired information when generating reports.
Based on user reviews, users commonly recommend the following for Kindful:
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Taking the time to learn the program: Users suggest familiarizing yourself with Kindful before making any decisions. It is considered easy to use and navigate without requiring special training.
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Appreciating excellent customer service: Many users praise Kindful's customer service, noting their quick responses and issue resolution. They recommend reaching out to them for any requests or questions.
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Considering suitability for small nonprofits: Kindful is highly recommended for small to mid-sized nonprofits. Users believe it offers good value for smaller organizations and serves as a well-rounded CRM option. It is considered user-friendly, affordable, and continually improving based on customer input.
Other notable recommendations include doing a demo and speaking to current users to ensure user-friendliness, researching integration capabilities with desired products, and considering Kindful's evolving functionality. Some users mention that while Kindful may not suit larger organizations' complex reporting needs, it is still an excellent choice for small to mid-size nonprofits.
Attribute Ratings
Reviews
(1-8 of 8)Kindful enabled our new non-profit to thrive
- Mailchimp Integration - I love how there is a two way integration so contacts added on either system sync instantly to the other with minimal setup
- User friendly - the input screens and reports are very intuitive. Our team was able to start using them with minimal training
- Onboarding - we were very impressed with the entire onboarding process which included help setting up initial integrations, reports and training
- Volunteer tracking is possible with custom fields - but would be ideal if this were out of the box
- Event tracking is possible but for a single registrant it requires them to enter their information twice (once as a registrant, and once as a payer) which is not ideal
- Important to integrate with a wide range of systems such as online fundraising tools or event registration without being tied to a single vendor
- Small to medium sized organizations looking for an affordable but powerful donor database/CRM
- Need a powerful but user friendly tool with customizable reports
- You need very advanced customization such as the ability to built entire custom screens
- You need to track donations in multiple currencies
When Kindful is not really kind
- Great response time to questions.
- Takes ownership for their mistakes.
- Onboarding uploads.
- Better communication.
- Better training system/structure.
Serving your donors has never been easier with Kindful support!
- Campaign pages are easy to set up and donor information is captured for use in managing these donors long term.
- Kindful syncs with a number of useful and applicable apps such as Eventbrite which reduces the amount of time we need to spend on administration.
- Detailed custom email campaigns and reports can be confusing to navigate. However, Kindful provides excellent customer support and training to make it as easy as possible.
- The price can be a turn off for many people, but if you have an aggressive plan to increase funding, Kindful pricing is scalable based on the size of your database.
Kindful: a great CRM
- Seamless QBO Integration.
- Customization - can really customize contact settings, campaign settings etc. Make it work for you!
- Program Management - the system is still evolving which is great, but it currently does not fill every single program management and event management need that we have.
- Mail sync - Kindful no longer syncs with Gmail, which is a big issue with tracking emails and attaching those interactions to specific people.
Kindful has been kind to us
- Kindful has a simple user interface that allows for an inexperienced team member to be able to navigate with ease.
- Kindful is good for small to mid-sized nonprofits who need decent reporting features.
- We use a handful of different software to meet our everyday needs, Kindful's integrations often time create duplicate contacts that we spend a lot of time cleaning up.
- Kindful's donation pages aren't great, they have partners that you can use that have better donation pages and flows but they come at an additional cost.
Kindful really is kind
- Very easy to send donors their year end giving form.
- Love being able to group by different donors to the correct fundraiser, so we know who to contact for what fundraiser in the future.
- Reports. Sometimes its difficult to get exactly what you are looking for.
- Would love it if it would sync with Ministry Sync so I did not have to import info from another site into Kindful.
- Donor management.
- Fundraising reports.
- Tracking pledges for future fiscal years.
- More customization of acknowledgement letters and emails.
Kindful CRM is the way to go
- Excellent customer service. They are ready to help at all times.
- They partner with various other systems which helps keep all things working seamlessly such as email campaigns and categories needed for reporting.
- Some of the 3rd party apps we use just don't all integrate with Kindful how we would hope. We end up with too many duplicate contacts. It is hard to constantly go through and make sure it is all cleaned up before you get behind.
- Filters still get complicated when you want to get specific info or location. This could be a little clearer.